Starting December 1, 2017, guests in the main cabin on Hawaiian flights between Hawaiʻi and Western U.S. gateway cities will be treated to complimentary meal service exclusively created for the airline’s new Pau Hāna Café brand. The Pau Hāna Café, branded meals made exclusively for the airline, consists of a continental breakfast box for brunch and hot sandwich and side for lunch. Pau Hāna, a Hawaiian term for “finished work,” is a time to relax and unwind after a long workday.[97] The meal service will be followed by coffee and a sweet treat for dessert. A parting Mahalo service features the carrier’s popular Kōloa Breeze cocktail, featuring Kōloa Rum from the Island of Kauaʻi, and the airline's signature Pau Hāna snack mix.
To replace its retired DC-8s and L-1011s, Hawaiian Airlines leased six DC-10s from American Airlines, who continued to provide maintenance on the aircraft. An agreement with American also included participation in American's SABRE reservation system and participation in American Airlines' AAdvantage frequent flyer program.[25] The DC-10s were subsequently retired between 2002 and 2003.[10] The company replaced these leased DC-10s with 14 leased Boeing 767 aircraft during a fleet modernization program that also replaced its DC-9s with new Boeing 717 aircraft. The Boeing aircraft featured an updated rendition of the company's "Pualani" tail art, which had appeared on its Douglas aircraft since the 1970s. 

In October 2015, Hawaiian Airlines announced that they will be upgrading their business class seats from the standard cradle seats to a 180-degree lie-flat seats on their A330 fleet in a 2-2-2 configuration. The new seats will be installed starting the second quarter of 2016. In addition to the new business class seats upgrade, the airline will add 28 additional Extra Comfort seating.[101]
In March 2003, Hawaiian Airlines filed for Chapter 11 bankruptcy protection for the second time in its history. The airline continued its normal operations, and at the time was overdue for $4.5 million worth of payments to the pilots' pension plan. Within the company, it was suggested that the plan be terminated. As of May 2005, Hawaiian Airlines had received court approval of its reorganization plan. The company emerged from bankruptcy protection on June 2, 2005, with reduced operating costs through renegotiated contracts with its union work groups; restructured aircraft leases; and investment from RC Aviation, a unit of San Diego-based Ranch Capital, which bought a majority share in parent company Hawaiian Holdings Inc in 2004. 

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During the 1980s, Hawaiian also embarked on the development and construction of Kapalua Airport on west side of Maui. Opened in 1987, the airport was designed with a 3,000-foot runway, which constrained its ability to handle large aircraft.[23] As a result, when the airport first opened, Hawaiian Airlines was the only inter-island carrier with aircraft capable of serving the airport. With its de Havilland Canada DHC-7 Dash 7 turboprops, Hawaiian had a distinct competitive advantage in the Maui market.[20][21]
New primary cardmembers are to receive a single one-time 50% discount toward one published full coach round-trip fare for a companion. The one-time 50% companion discount offer is good for 13 months from the time the Account is opened and is subject to change.  Primary cardmembers also eligible to receive one companion discount for $100 discount off one companion ticket at each Account anniversary. The $100 discount off one companion ticket at each credit card Account anniversary is good for 12 months from Account anniversary and is subject to change.  These discounts are good on roundtrip coach travel between Hawaii and North America, booked directly with Hawaiian Airlines through the primary cardmember’s HawaiianMiles account. The discount will be off of one published full coach roundtrip base fare for a companion, which does not include taxes, fees or surcharges, with the purchase of one published full coach roundtrip fare. Additional taxes, fees and charges including Passenger Facility Charge, Federal Excise Taxes, Canadian VAT/GST and customs/immigration charges, as well as the September 11 Security Fee, apply to all tickets purchased and are not included in the base fare. Primary cardmember must be one of the passengers on the flight record. Both passengers (primary cardmember and companion) must be booked for travel on the same flight record, fare and class of service, and must travel on all flight segments together. Offer must be redeemed through the primary cardmember’s Program account. Offer is valid for all Hawaiian Airlines flights between Hawaii and North America. The offer is not valid on Neighbor Island flights or international flights. Offer is not valid on codeshare flights with partner airlines. Offer is not valid on multi-city flights. Offer may not be combined with, applied to, or applied towards HawaiianMiles flight awards redeemed using HawaiianMiles. Companion travel discounts have no cash value and cannot be transferred or sold. Visit HawaiianAirlines.com/MastercardDiscount for more information on how to redeem your travel discount. Standard Hawaiian Airlines eCertificate Terms and Conditions apply. See HawaiianAirlines.com for complete terms.
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